Divine College of Medical Sciences (“DCMS”, “the College”, “we”, “us” or “our”), located at Shyampur Kangri, Haridwar, Uttarakhand 249408, and run under the aegis of the Divya Prem Sewa Mission, is committed to protecting the privacy of prospective students, students, parents, guardians and visitors. This Privacy Policy explains what personal information we collect through our website https://dcmsh.com, our admission landing pages, and our advertisements and lead forms on platforms such as Facebook, Instagram and Google, how we use it, and the rights you have over it.
This Policy is published in accordance with the applicable laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
01 Who we are
Divine College of Medical Sciences is an educational institution offering healthcare and allied-science programmes (including B.Sc Nursing, GNM, D.Pharma, B.Pharma, BPT, BMLT and BNYS) in Haridwar, Uttarakhand. For the purposes of the DPDP Act, the College acts as the Data Fiduciary that determines the purpose and means of processing your personal data.
02 Information we collect
We only collect information that is necessary to respond to admission enquiries and to provide our educational services. Depending on how you interact with us, this may include:
- Contact and enquiry details you voluntarily provide through a form, lead ad, phone call, WhatsApp message or email — such as your name, phone number, email address, the course you are interested in, your preferred admission timeline, and any message you send us.
- Information from advertising platforms. When you submit an instant form or lead form on Facebook or Instagram (Meta) or interact with our Google ads, the platform shares the information you entered in that form (for example, your name and phone number) with us so we can contact you.
- Technical and usage data collected automatically when you visit our website, such as your IP address, browser type, device information, pages viewed and referring source, gathered through cookies and similar technologies and through analytics and advertising tools (for example, Google Analytics, the Google Ads tag and the Meta Pixel).
We do not knowingly seek to collect sensitive personal data (such as health, financial, caste or religious information) through our online enquiry forms. Please do not include such information in free-text fields unless specifically requested as part of a formal admission process.
03 How we use your information
We use the personal information we collect for the following purposes:
- To respond to your admission enquiry and contact you by phone, WhatsApp, SMS or email about the course you enquired about;
- To provide information about courses, eligibility, fees, scholarships, hostel facilities, admission procedures and important dates;
- To process and manage your application and admission to the College;
- To send you administrative and service-related communications;
- To improve our website, advertisements and the quality of our counselling and services;
- To comply with applicable laws, regulations and lawful requests from public authorities; and
- To maintain records as required by the College, its affiliating universities and regulatory bodies.
04 Legal basis and your consent
When you submit an enquiry form or lead form, you provide your consent for the College to contact you and to process your information for the purposes described in this Policy. By submitting a form, you also confirm that the contact details you provide belong to you and that you wish to be contacted regarding admissions. Where required by law, we process your data on the basis of your consent or for other lawful purposes permitted under the DPDP Act.
05 How we share your information
We do not sell or rent your personal information. We may share it only in the following limited circumstances:
- Within the College — with our admission counsellors, faculty and administrative staff who need it to respond to and process your enquiry or application;
- With service providers who help us operate, such as our website host, email provider, form and lead-management tools, and advertising and analytics platforms (Meta and Google), strictly to perform services on our behalf;
- With affiliating universities and statutory/regulatory authorities where necessary for admission, registration or compliance; and
- When required by law — to comply with a legal obligation, court order, or lawful request, or to protect the rights, safety and property of the College, its students or others.
06 Cookies, analytics and advertising
Our website uses cookies and similar technologies to make the site work, to understand how visitors use it, and to measure and improve our advertising. This includes tools provided by Google (such as Google Analytics and the Google Ads conversion tag) and Meta (the Meta Pixel). These tools may set cookies and collect usage data as described in their own privacy policies. You can control or disable cookies through your browser settings; some features of the site may not work properly if cookies are disabled.
07 Data retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, and to comply with our legal, regulatory and record-keeping obligations. When your information is no longer required, we will delete or anonymise it in a secure manner.
08 Data security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
09 Your rights
Subject to applicable law, including the DPDP Act, you have the right to:
- Access the personal information we hold about you and ask for a summary of how it is processed;
- Request correction or updating of inaccurate or incomplete information;
- Request erasure of your personal information where it is no longer required;
- Withdraw your consent at any time (this will not affect processing already carried out); and
- Raise a grievance about how your information is handled.
To exercise any of these rights, or to ask us to stop contacting you, please email us at dcmsharidwar@gmail.com. We will respond to your request within a reasonable time and as required by law.
10 Children
Our courses are intended for applicants who have completed the eligibility requirements for higher and professional education. Where an applicant is below the age of 18, we expect that a parent or legal guardian provides or supervises the submission of any personal information. If you believe a child has provided us personal data without appropriate consent, please contact us so we can take suitable action.
11 Third-party links
Our website and advertisements may contain links to third-party websites and platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies before providing them with any personal information.
12 Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
